Robert Hayes

As the CEO of Athena, a cutting-edge technology company that provides AI-empowered assistants for business optimization, I lead a team of talented and passionate professionals who share a common vision of transforming the way organizations operate and grow. I co-founded Athena in 2021, after successfully exiting from TaskUs, a global outsourcing company that I helped scale from a startup to a market leader with over 20,000 employees and $500 million in annual revenue.



With more than 20 years of experience in management, operations, and business development, I have a proven track record of delivering results, driving innovation, and building high-performance teams. I have extensive expertise in customer relationship management (CRM), process improvement, new business development, and international expansion. I am also a member of YPO, a global network of chief executives who are committed to learning, leadership, and impact. I am always eager to take on new challenges, learn from others, and make a positive difference in the world.

Education

Professional expert

2007 – Present

Experience

Member

YPO

2022 – Present

Chief Executive Officer

Athena

2020 – Present

Chief Operating Officer

TaskUs

2020 – 2020

Chief Delivery Officer

TaskUs

2018 – 2020

Senior Vice President of Southeast Asia

TaskUs

2017 – 2018

Country Manager

TaskUs

2015 – 2017

Vice President, CRM

Expert Global Solutions

2012 – 2014

Assistant Vice President of Operations

NCO Group

2010 – 2012

Co-Founder & Director

Island Heights Construction

2010 – Present

Project Manager

NCO Group Philippines Clark, Inc.

2008 – 2008

General Manager

NCO Philippines Clark, Inc.

2008 – 2010

General Manager

NCO Group Canada

2007 – 2008

Regional Business Manager

NCO Group USA

2007 – 2007