Postgraduate
1994 – 1998
Master of Arts
Southeastern Louisiana University
Chief Operating Officer
Athena
2023 – Present
Vice President, Global Head of Operations: Human Resources and Learning Services
Conduent
2021 – 2022
Senior Vice President, Head of Global Operations
Altisource
2019 – 2021
Vice President, Service Technology, Small Business Services (SBS)
ADP
2017 – 2019
Executive Director: Chief of Staff to the CIO, Head of Human Resources Systems & Smart Communities
Verizon Global Technology Services
2015 – 2017
Director: Operations & Technical Customer Service
Verizon Global Technology Services
2014 – 2015
Director: Process Engineering
Verizon Lean Six Sigma
2012 – 2013
Director: Digital, Self Service, & New Products
Verizon Consumer and Mass Business Information Technology
2009 – 2012
Director: Information Technology: Center & Customer Experience
Verizon Consumer and Mass Business Information Technology
2008 – 2009