This module will approach leadership by identifying practices that researchers and practitioners have shown to be the most effective. Through these processes, students will gain a broad range of skills. This module examines how leaders can most effectively use the resources of their team members to achieve business outcomes. The module develops managerial and leadership competencies, focusing on how key improvements in the general strategy and techniques of managing people can produce outcomes more significant than isolated improvements to employee performance. The module provides students with concepts to
support them across their careers as they continue to develop effective
delegation, management strategy, and engagement with people inside of
an organisation.
Specific topics covered include managing a diverse workforce; self-
leadership; perception pitfalls; decision making; conflict resolution;
emotional intelligence; improving performance; team structure.
